Walmart, Target, and Costco employees — as well as workers at all retail stores — sometimes come up against pretty difficult customers.
Business Insider spoke with a number of retail workers about some memorable and negative experiences they’ve had on the job.
Their stories just go to show that it’s always a good idea to be courteous while shopping.
Walmart, Target, and Costco employees have seen some pretty gnarly things on the job. Many retail workers, in fact, can probably think up at least one or two less-than-positive incidents they’ve experienced while working a shift.
Oftentimes, customers are at the center of these troubling situations. A study from the University of British Columbia found that we tend to treat retail workers worse when we’re hunting for bargains.
Business Insider has heard from a number of current and former retail employees who had stories to share about particularly gross, bewildering, or nightmarish scenarios that unfolded during their shifts.
The employees we corresponded with have experience working at Walmart, Target, Costco, McDonald’s, Macy’s, Home Depot, and other retailers. Their stories just go to show that it’s always a good idea to be nice, even if you’re not having the greatest shopping experience.
Here’s what retail employees had to say about the horror stories they’ve experienced on the job:
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A luggage store employee was cursed at over a suspicious return
“It never ceases to amaze me that the stupidest people I’ve encountered are the ones with university educations,” a former retail employee from Ontario told Business Insider. “And the smartest ones have at least five years of retail under their belts.”
One day, while working at a small luggage store, a customer came in to return a bag.
“Like any place nowadays, there is a form to fill out, and the purchase must be returned to the credit card used,” the former employee said. “Store policy.”
The shopper, however, gave the employee a phone number instead of a credit card number. She said the card was at home with her husband.
“I informed the woman that we cannot do a return onto a credit card over the phone, we need the card there to swipe through the machine,” the former employee said. ” She proceeded to call me a stupid b****.”
An A&P employee witnessed a woman getting thrown out of the grocery store
A former employee of A&P, a now-defunct chain of grocery stores, described watching a parent leaving her two children in line at the register for an extended period of time. The cashier ultimately had to skip over her purchases and ring up the people in line behind her.
“She returned and not only demanded to be served immediately — despite the fact that this would mean voiding a large transaction — but also began loudly …read more
Source:: Businessinsider – Life