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Shopify, the e-commerce powerhouse known for creating technology that enables merchants and entrepreneurs to easily set up online stores, has had a big 2020.
The Ottawa-based company nimbly launched new products as the world went into lockdown, aiming to help business owners affected by the pandemic swiftly transition to online sales. Over the last 6 months, the company has hired more than 1,000 employees around the world.
In May, the company announced it was going “digital by default,” meaning that all 5,000-plus employees can be fully remote indefinitely. And in November the platform that powers brands like Allbirds and Kylie Cosmetics posted its biggest Cyber Monday traffic and sales ever.
The growth will continue into 2021: Shopify plans to double its engineering team by hiring more than 2,000 new technical roles next year.
What does it take to land a job at Shopify? To get a better picture of the company’s hiring process and what they look for, Business Insider spoke with Tammy Connelly, director of talent acquisition, Prasanna Ranganathan, diversity and belonging lead, as well as a recent hire, Kiana Mohseni, director of engineering, who has been with the company for four months.
Together, these three employees offer insight into what a strong application looks like, how to prepare for interviews, what experiences they’re looking for, and how to use the interview process to get to know the company.
Here’s what we learned.
Consider how you align with the company’s mission
Shopify’s mission is to “make commerce better for everyone.” That’s not just a phrase the company put on its website never to be mentioned again — the team considers it foundational to its hiring practices.
“In order to deliver on that mission, we really need to hire and retain folks that are engaged, passionate, and excited to solve the problems we’re solving,” Tammy Connelly, director of talent acquisition said.
That doesn’t mean that an applicant needs to have a background in commerce or retail. In fact, Shopify doesn’t even ask for resumes as a part of its online application process. Prasanna Ranganathan, a diversity and belonging lead, had not worked in commerce or tech before joining the company.
“I was a human rights lawyer for 13 years,” Ranganathan said. But during his own interview process, Ranganathan saw that industry experience wasn’t a necessity. Rather, Shopify was looking for candidates with experience “making an impact in their respective careers and their respective professions. People who are passionate about the work they did.”
Ranganathan’s passion for diversity and inclusion within the legal profession, judicial appointments process, and policing, and his passion for the issue demonstrated his ability to succeed at the company.
Shopify describes itself as “merchant obsessed” but Connelly said experience with merchants is less important to them than the “obsessed” part. Shopify wants to hire people who get passionate about the problems they’re trying to solve. To that end, Connelly said each role has a unique set of questions asked during the initial online application, which the company spends more time looking at than screening resumes. “Those are …read more
Source:: Businessinsider – Tech
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