Why won’t my hotspot work? How to troubleshoot your phone’s mobile hotspot and provide an internet connection for other devices

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Summary List Placement

Picture this: You’re out somewhere and you need to do some work on your laptop, but the Wi-Fi is unbearably slow. Normally, this wouldn’t be a problem — your cell phone gets good LTE service, you can just connect your computer to your phone’s mobile hotspot. But you try to connect to it and it won’t work. Why?

This is a question with many possible answers, and many of them also depend on what type of phone you have. 

How to troubleshoot a hotspot that won’t work

If your mobile hotspot isn’t working, run through this troubleshooting list to figure out why.

Make sure your phone’s internet connection is working

Go to your phone’s settings app and check to make sure your cellular data is switched on. You should also try to use the internet on your phone to make sure you’re not in an area with slow or bad reception.

You should also check and make sure you haven’t exceeded your cellular data limit for the month — if you’re on a prepaid plan with a limit, your data speeds will be throttled when you pass it, rendering your hotspot essentially useless. To solve this issue, contact your data provider.

Make sure the Wi-Fi of the device you’re trying to connect to is working

If your device won’t connect to your phone, it could actually be a device issue. Try connecting to your phone’s hotspot with another device. If it works, the problem is likely not your phone.

Turn the Wi-Fi on your connecting device on and off and see if that fixes the problem. If not, try restarting your device. If you still have issues, you may need to take it in for repairs.

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Make sure the password is right

If your hotspot is password protected, look at the password on your phone and make sure you’ve entered the password correctly on the device you’re connecting with — if it’s not, you won’t be able to connect.

If you’re still having trouble, you can also change the password to something that will be easier to enter without mistakes.

Disable battery saver or low power mode

Battery saver mode works by limiting certain non-essential functions on your phone to conserve battery life. This isn’t supposed to include limiting your phone’s ability to connect to a hotspot, but all software gets buggy from time to time. This is an issue that is known to occur, especially on Android. 

Try turning battery saver off and see if that fixes the issue.

Turn your phone’s Wi-Fi on and off

Speaking of bugs in the system, even though your phone’s Wi-Fi isn’t usually the victim of them, it’s not impossible for that to be the case. If it doesn’t seem to be working, try switching it off and back on again and see if that fixes the issue.

Wi-Fi not working? Pair using Bluetooth or USB

Wi-Fi isn’t the only way to connect devices to your phone’s hotspot. You can also pair your phone and computer using Bluetooth or a

Source:: Businessinsider – Tech


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